Information We Collect
We collect the following types of information in the manner described below.
- You may voluntarily provide us with information, including:
- Your name, email address, and any other information that you provide in registering to use the Site and Services;
- Information when you contact us; and
- Any other information you voluntarily provide us within using the Site and Services, including documents, and document metadata.
- We automatically collect other information about you, including:
- Your Internet Protocol address;
Domain name of your Internet service provider;
- Your approximate geographic location;
- The Site pages that you visit and the time of your visits; and
- Aggregated information that cannot be used to specifically identify you when you use or visit the Site and Services.
- Your Internet Protocol address;
How We Use Your Information
We use the information that we collect for the following purposes, including:
- The purposes for which you provided it;
- To administer and provide you with information about your account;
- To send you information about your relationship with us;
- To develop new services;
- To process and respond to your inquiries and comments;
- To personalize and enhance your experience using the Site and Services;
- To manually review your documents for the purposes of improving the quality and completeness of your document metadata;
- To generate and review reports and data about our user base and service usage patterns;
- To compile aggregated and fully anonymized data for the purposes of improving and extending the Site and Services, including but not limited to, increasing the accuracy of machine learning classification models;
- To prevent fraud and abuse of the Site and Services and to otherwise protect members and visitors and our business;
- To administer, operate and improve the Site and Services and for internal business purposes.
How Your Information is Disclosed
- Third Party Service Providers and Business Partners. We may use third party service providers and business partners to perform functions in connection with the Site and Services. Examples include running our services on cloud providers, using account management ticketing products, and sending you email and text notifications via messaging providers. We only share information about you that they need to perform their functions and they are not allowed to use your information for any other purposes.
- Business Changes. If we become involved in a merger, acquisition, sale of assets, bankruptcy, reorganization, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, we may transfer your information to a third party or parties in connection therewith.
- Investigations and Law. We reserve the right to investigate any possible fraud and abuse on the Site and Services and enforce and apply the Terms. We may disclose information about you to third parties if we have a good faith belief that such disclosure is reasonably necessary to:
- Take action regarding suspected illegal activities;
- Enforce or apply the Terms;
- Comply with the law or guidance and cooperate with government or law enforcement officials or private parties;
- Protect our rights, reputation, safety, and property, or that of users or others;
- Respond to claims and legal process (for example, subpoenas); and/or
- Protect against legal liability.
- Anonymous Aggregated Information. We may share anonymous aggregated information relating to users of the Site and Services with affiliated or unaffiliated third parties.
- Cookies, Other Storage and Web Beacons. Please see Cookies, Other Storage and Web Beacons below.
Cookies, Other Storage and Web Beacons
- Cookies. Cookies are small bits of information that are transferred to and stored in separate files within your computer’s browser. You can instruct your browser to stop accepting cookies. But if you do not accept cookies, you may not be able to use all portions or all functionality of the Site and Services.
- Persistent cookies remain on the visitor’s computer after the browser has been closed.
- Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software.
- Other Storage. Flash cookies (also known as local stored objects) are data files that can be created on your computer by the websites you visit and are a way for websites to store information for later use. Flash cookies are stored in different parts of your computer from ordinary browser cookies. You can disable the storage of flash cookies. For additional information about managing and disabling flash cookies, please visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.
- Web Beacons. Web beacons are small strings of code that provide a method for delivering a graphic image on a Web page or in an email message for the purpose of transferring data. You can disable the ability of Web beacons to capture information by blocking cookies.
Your Choices Regarding Your Information
You have choices regarding the use of information on our Site and Services.
- Changing Your Information. You may log into the Site and directly modify information that you have provided at any time.
- Email Communications. To change your information regarding email communications, please unsubscribe from the footer of any communication or contact us at email@example.com.
- Cookies, Other Storage and Web Beacons. Please see Cookies, Other Storage and Web Beacons above.
- Closing Your Account. You may close your account by contacting us at firstname.lastname@example.org.
EU Data Subject Rights
- Lawful Grounds. If you reside in the European Economic Area or Switzerland (collectively the “EU”), we rely on the following lawful grounds under the General Data Protection Regulation (“GDPR”) to process (collect, store, and use) your personal data: (a) it is necessary for the performance of a contract with you; (b) our or a third-party’s legitimate business interest; or (c) your consent. Our Subscribers determine the lawful grounds for the processing of personal data submitted through their use of our Services and we limit such processing to our Subscribers’ instructions.
- Data Transfer Notice. We are located in the United States and transfer your personal data for processing in the United States. We make the transfer to the United States in the absence of an adequacy decision because it is necessary for the performance of a contract with you, or with your explicit consent. We also use model contractual clauses with our Subscribers to provide adequate protection for the transfer and processing of your personal data in the United States.
- Individual Rights and Data Requests. We provide tools to our Subscriber to respond directly to data subject requests to access, transfer, rectify or erase their personal data, or to restrict or object to the processing of their personal data. You may also contact us at email@example.com to request access to, transfer of, and rectification or erasure of your personal data, or restriction of processing, or to object to processing of your personal data, to the extent that we process such information on our own behalf. Please specify the nature of your request and the information that is the subject of your request. We may require you to submit additional information necessary to verify your identity and status as an EU data subject. If we are processing your personal data for a Subscriber, we will forward your request to our Subscriber and assist the Subscriber in responding within 30 days. If you are a visitor to our Site, we will respond to your request directly within 30 days. If we are processing your personal data based upon the lawful ground of your consent, you have the right to withdraw your consent for such processing at anytime without affecting the lawfulness of processing based on consent before it is withdrawn. To withdraw consent, email us at firstname.lastname@example.org.
- Retention. At a minimum, we will retain your personal data for as long as necessary for the purpose in which it was collected such as to perform a contract, for our or a third-party’s legitimate interest, or your consent.
How to Contact Us
Your California Privacy Rights
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at email@example.com.
Last Updated: Nov 12, 2019